Submitting a complaint

You can use this form to submit a complaint to the Federal Ombudsman. After submitting it you will receive confirmation of registration at the indicated e-mail address. You can also print out the complaint form and submit it by post. If you have questions, don't hesitate to phone 0800 99 962 (from 9:00 AM to 12:30 PM and from 1:30 to 5:00 PM).